
DELIVERIES
All our shipments are made with a tracking number and insurance in case of loss.
All shipments are carefully prepared and packaged. The shipping times from receipt of your payment are 24 hours (working days), to which should be added the delivery times by the carrier indicated when finalizing your order.
Your tracking number will be communicated to you by email when your order is dispatched. You can then follow the delivery of your order on the carrier's website.
The price is calculated according to weight brackets. It takes into account packaging, handling and shipping costs.
OUR DIFFERENT DELIVERY METHODS
Express delivery (DPD) usually at home within 24 hours, check the exact delivery times depending on your destination here
An emergency ? Opt for Express delivery and benefit from fast delivery with guaranteed deadlines.
Standard delivery generally at home within 3 to 8 days (indicative time, excluding customs processing), check the exact delivery times according to your destination here
Bubble envelopes or parcels delivered to the mailbox, at your home, in case of absence a delivery notice can be left in the mailbox, in order to collect the parcel from the post office closest to your home.
Delivery to a relay point (Mondial Relay) usually available within 3 to 8 days
Pick up your package near you! Many local shops (laundry, press, florist, etc.) available in certain areas only, this delivery method will be offered to you when you finalize your order if it is available for your destination
You are informed of the availability at the Point Relais by sending an email. From the arrival of your parcel, the merchant then keeps it at your disposal for 14 days.
Note: Any order placed on the Site may be subject to possible taxes and customs duties which are imposed when the package reaches its destination. These customs duties and these possible taxes related to the delivery of an article are the responsibility of the customer and are your responsibility. We are not required to verify or inform you of applicable customs duties and taxes. Please note that by ordering on the Site, you are considered the importer of record and required to comply with all laws and regulations of the country where you will receive the goods. We would like our customers to be aware that cross-border deliveries may be subject to an opening and inspection procedure by customs authorities.
To learn more about the terms and conditions related to delivery, consult our Terms of Sale.
Customers outside the European Union
The price of the products for is indicated excluding taxes. Any order outside the European Union may be subject to possible taxes and customs duties which are imposed when the package reaches its destination. These customs duties and these possible taxes related to the delivery of an article are the responsibility of the customer and are your responsibility. We are not required to verify or inform you of applicable customs duties and taxes. Please note that by ordering on the Site, you are considered the importer of record and required to comply with all laws and regulations of the country where you will receive the goods. We would like our customers to be aware that cross-border deliveries may be subject to an opening and inspection procedure by customs authorities.
To learn more about the terms and conditions related to delivery, consult our Terms of Sale.
RETURN AND WARRANTY
Order with peace of mind! All our products are guaranteed and you have 30 days to change your mind and return your item to us if it does not suit you.
Guarantees included:
In the event of a defect, new products benefit from a 12-month warranty upon receipt.
Second-hand products have a 6-month warranty upon receipt.
Have you changed your mind ?
The item conforms to what was announced when ordering, but you wish to return your product and the aforementioned 30-day period has not elapsed?
To withdraw, go to the "return request" page and complete the return form.
Note: return costs apply depending on the item:
€5 for small items, cables, chargers, batteries, trackpad, keys, keyboard, etc.
€15 for larger items, motherboards, graphics card, topcase, power supply, etc.
€30 for the most fragile products, screens, glass, etc.
To find out more about the terms of return and guarantee, consult our Terms of Sale.
RETURN AN ITEM
How to return the product? You absolutely must:
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Request a return by clicking here.
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Be sure to return the equipment in the same conditions as you received it.
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Pack carefully, protecting the product as much as possible.
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Insure your shipment for its value.
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Attach an invoice or order screenshot with order and/or invoice number and reason for return.
Upon receipt and subject to compliance of the return and compliance with the return instructions, we will initiate the refund within 5 working days maximum, this will be made to the initial means of payment.
LEGAL NOTICE
Company name: AVENUEMAC
Legal form: SAS
Share capital: 10000 euros
Headquarters: 78 Avenue des Champs-Élysées, Office 562, 75008 Paris, FRANCE
Paris RCS number: 883875338
Intra-community VAT number: FR76883875338
Phone number: +33 9.87.00.41.50
Email: contact@avenuemac.fr
The publisher undertakes to respect all the laws concerning the establishment and activity of a website
You are currently connected to the site https://www.avenue-mac.com which is the property and which is published by the company Mac Avenida, registered in the register of companies Agencia Tributaria Canaria under the number Y8243467M and having its registered office at : CALLE PARDELA, 11, 35138 PLAYA DEL CURA, MOGÁN, LAS PALMAS, SPAIN
Publication Managers and Webmaster: David GAERTNER +34 655 814 621
Host: Wix Online Platform Limited, 1 Grant's Row, Dublin 2 D02HX96, Ireland
TECHNICAL INFORMATIONS
It is recalled that the secrecy of correspondence is not guaranteed on the Internet network and that it is up to each Internet user to take all appropriate measures to protect their own data and/or software from contamination by possible viruses circulating on the Internet.
PERONAL DATA
The personal data concerning you collected on the site http://www.avenue-mac.com is necessary for the processing of your order and more generally for the management of our commercial relations. On the pages where personal data is collected, you will be informed of the mandatory or optional nature of the information requested, as well as the possible consequences of a lack of response.
HYPERTEXT LINKS
The creation of hypertext links to the site http://www.avenue-mac.com is subject to the prior agreement of the Director of publication. The hypertext links established in the direction of other sites from the site http://www.avenue-mac.com cannot, under any circumstances, engage the responsibility of AvenueMac.
COPYRIGHT
The reproduction or representation, in whole or in part, of the pages, data and any other component of the site http://www.avenue-mac.com, by any process or medium whatsoever, is prohibited and constitutes, without authorization of the publisher, a forgery.